The Latest Direct Mail Response Rate Data from DMA Will Leave You Speechless

Those who know me understand I’m rarely at a loss for words, but after reviewing the direct mail response rates cited in the recently released 2018 DMA Response Rate Report I was left a little speechless.

Even though we’ve historically seen direct mail lead the pack when it comes to response rates, the numbers were staggering. So staggering in fact, I was reminded of the small type on Jenny Craig ads that reads, “Results not typical.”

According to the 2018 DMA Response Rate Report, direct mail response rates come in at 9% to a house list and 5% to a prospect list. The 2017 report showed a response rate of 5.1% to a house list and 2.9% to a prospect list, and the average between 2003 and 2015 was 3.6% to a house list and 1.6% to a prospect list. It also runs laps around any other channel, even if you combined the response rates of all of them. For comparison, email has a 1% response rate to a house list and 1% to a prospect list. Social media and paid search achieved a 1% response rate, followed by online display at 0.30%. However, the survey does make it clear that the sample size for these results was small. We feel compelled to add, “and not typical.”

Posted January 16, 2019 by Debora Haskel in Direct Marketing Trends

Click here to see complete article for reasons why.

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